Installation Made Easy®
California Residents view the Special Privacy Notice for California Residents here.
Installation Made Easy (IME) is committed to respecting your privacy. We want you to feel as comfortable as possible visiting https://lowes.myhomeprojectcenter.com/ (the “Site”). This Privacy Statement will tell you what information IME collects, how we use that information, and what choices you have concerning how that information is used.
When you visit our Site you may provide us with two types of information: personal information you knowingly choose to disclose and Site use information collected on an aggregate basis using server logs, "cookies" and other technologies as you and other browsers search our Site. IME does not use the information provided by a visitor for any purpose other than to provide answers and service to visitors who contact IME. The information you provide in the ordering process will be used to fill your order and to understand your needs so that we may serve you better. Except as set forth in this statement, IME will not disclose any personal information to third party companies unless we receive your prior permission. In the following limited circumstances we will consider, and may release personal information to third parties: (1) to fulfill your order, including with such parties we partner with in order to do so; (2) to comply with valid legal requirements such as law, regulation, search warrant, subpoena or court order; or (3) in special cases, such as protecting the rights, property or safety of IME' staff.
Similar to other commercial Sites, our Site may use standard technologies such as "cookies" and web server logs to collect information about how our Site is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and after our Site. This information is collected on an aggregate basis and provides some basic demographics and interest level reports. None of this information is associated with you as an individual.
Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a Site. They are small pieces of data that are stored by a user's web browser on the user's hard drive. Cookies can remember what information a user accesses on one web page to simplify subsequent interactions with that Site by the same user or to use the information to streamline the user's transactions on related web pages. This makes it easier for a user to move from web page to web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized. However, if you wish to opt-out of analytics tracking, please click here and follow the instructions.
We collect the personal information that you provide us, such as when you; purchase services online or by telephone, or contact us through our website or by telephone through our Customer Care Center. We do not sell, rent, share or disclose personal information to third parties without your prior consent, except in the limited circumstances described below:
We may provide to a third party information that is necessary to fulfill an order you have placed: for example, providing a shipping carrier with your address or, if you pay for your project by a credit or debit card, passing your card number and sales transaction information to the card processor and/or issuer (including their service providers such as fraud verification services).
We may contract or refer others to perform tasks or services. If any contractors need access to your personal information, we require that they agree to use the information only to perform the tasks we have engaged them to perform. We also require that they maintain the confidentiality of the information and/or return the information to us when they no longer need it.
Any personal information that we collect is stored electronically. When you enter personal information online, that information is encrypted using a security protocol called SSL (Secure Sockets Layer), which encrypts all information prior to transmitting it over the Internet. We also use SSL to allow you to securely view your online account and registration information. We collect, process and maintain payment information, including credit card information, in compliance with the data security rules adopted by credit card companies such as Visa, MasterCard and American Express.
Although we have taken technical, administrative and physical measures to protect your information from loss, misuse, or alteration by third parties, there is always some risk involved in transmitting information over the Internet. We take strides to protect all our information, but no protection regime is perfect, and information may be lost or stolen in extreme circumstances. You can always contact us in order to correct your personal information in our systems, update any other information that you have provided to us, or to request that promotional materials not be sent to you, by calling us toll-free at [800#].
IME may change this Privacy Statement at any time by posting revisions to our Site. Your use of the Site constitutes acceptance of the provisions of this Privacy Statement and your continued usage after such changes are posted constitutes acceptance of each revised Privacy Statement. If you do not agree to the terms of this Privacy Statement or any revised policy, please exit the Site immediately.
Notice to Nevada Residents
Nevada law allows consumers to direct certain businesses not to sell their personally identifiable information to third parties to license or sell that information to additional third parties. If you are a Nevada resident, you may submit such opt-out requests to firstname.lastname@example.org. To be effective, your request must include your full name, address, phone number, and email address. Installation Made Easy (“IME”) will endeavor to respond to your verified request within 60 days of receiving the request. However, due to unforeseen circumstances, IME may need to extend this period by up to 30 days. If an extension is reasonably necessary, IME will notify you of this during the initial 60-day period.
Notice to Canadian Residents
Users who live in Canada have the following rights in relation to their personal information, subject to certain limits and exceptions prescribed by law:
Right to access
You have a right to request access to the personal information we hold about you, subject to certain exceptions prescribed by law. You can contact us with details of your request using the contact details below if you would like to access the personal information we hold about you.
8.3. Right to rectification
If the personal information we hold about you is inaccurate or incomplete you can contact us to request that we rectify the information.
8.5. Right to object/opt-out
You can contact us to withdraw your consent to IME’s use of your personal information, or to raise a concern about our use of your personal information.
If you have questions or concerns about our privacy policies and practices you may contact us through one of the following methods:
Mail: Installation Made Easy, Attn: Risk & Compliance, 125 Townpark Drive, Suite 300, Kennesaw, GA 30144